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You have questions - we have answers!

Whether you’re exploring our platform or have burning questions about optimizing your practice, we’re here for you! Let’s collaborate to enhance your TCM journey.

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Seamless Integrations with a Range of Capabilities and Tools

Frequently Asked Questions

We understand the critical importance around the security of your information and we use the most secure servers to ensure your information is stored and protected to the highest of standards.

 

Access to your Unified Practice Practice Management and EHR account is defined by user access levels so information doesn’t fall into the wrong hands. All of your data transfers with us have the highest level of encryption against malicious parties.

 

We store all of your information in a HIPAA compliant SSAE 16 SOC 1 and SOC 2 data center. Your data is always encrypted in transit over the internet and at rest when it is being stored or archived on our servers. Offsite backups are performed daily.

 

Because Unified Practice is a cloud-based system, no information is stored locally on your iPad or computer. The only information that can be stored locally is data you export while signed into your Unified Practice account. Once you export the information it’s your responsibility to store it in a HIPAA compliant way.

We typically see clinics fully on-boarded in about two weeks. On your sign up call, we’ll schedule coaching sessions to go over the system with you. These calls guide you through the system and provide opportunities to ask questions specific to your clinic’s needs.

Yes! We are HIPAA secure no matter where you access your account.

Yes. This means no information is stored on your local device. Being cloud-based allows anyone in your clinic to log in from anywhere at any time. You’ll also seamlessly receive platform updates and improvements.