Unified Practice Launches Website Chat for Real-Time Customer Engagement and Appointment Booking

Unified Practice, a leading provider of comprehensive practice management solutions for acupuncture clinics, is excited to announce the launch of our latest feature: real-time website chat designed to enable seamless communication, streamlined appointment booking, and enhanced customer support.

Unified Practice clients can now experience:

1. Real-Time Communication: Practitioners can now engage with patients instantly, addressing inquiries and providing support in real time. This feature ensures that patients receive timely responses, enhancing their overall experience.
2. Seamless Appointment Booking: The website chat integrates seamlessly with the Unified Practice scheduling system, allowing patients to book, reschedule, or cancel appointments directly through the chat interface. This simplifies the booking process and reduces the administrative burden for practitioners.
3. A User-Friendly Interface: Designed with both practitioners and patients in mind, the chat offers an intuitive and easy-to-use interface, ensuring a smooth and efficient user experience.
4. Enhanced Customer Support: The chat provides a direct line of communication between practitioners and patients, enabling personalized support and fostering stronger relationships.
5. Secure and Confidential: As with all Unified Practice solutions, the chat prioritizes security and confidentiality, ensuring that all communications are HIPAA compliant.

“We are thrilled to introduce a way for practitioners to easily interact with their patients in real-time – directly from their website.  As part of our ongoing commitment to enhancing the Unified Practice platform, making practitioners’ lives easier is key,” said Carrie Conaway, COO of Unified Practice. 

Interested in seeing Unified Practice in action? Try it free for 7 days.